Contact / inquiry
Tell us what you want to improve
We reply the same or the next business day and propose a sensible next step.
Write to us
Send a message
What follows
What happens once you send an inquiry
So you know what you are agreeing to before you click send.
- 1
Same day, next morning at the latest
We answer your message, every day from 9 a.m. to 9 p.m. Central European Time, which is 3 a.m. to 3 p.m. on the US East Coast. If you write after 3 p.m. Eastern, you hear back early the next morning, US time.
- 2
An intro call, about fifteen minutes
We look at where you stand and say what makes sense to do first. No preparation is needed; it is enough to say what is in your way.
- 3
Same day, or the next at the latest
You receive an itemized proposal saying what is included and what is not, how long it takes and what it costs.
- 4
If it is not worth it, we say so
For some inquiries our answer is that we do not recommend the service, and why. It happens more often than you would expect.
Other routes
If something else is easier for you
The form is not the only route, and not necessarily the fastest.
For a short question the phone beats email. For something easier to show than to describe, such as a screenshot of an error, WhatsApp is fastest.
We work remotely, for clients in Slovenia and abroad. An in-person meeting can be arranged if you want one.